Microsoft Outlook and Office 365 services are down for many users around the world. The company is working to resolve the problems.
Microsoft’s Office 365 or Outlook service is facing a global outage. Users are unable to use services such as Outlook on the web, Outlook.com, and Office 365. The service interruption appears to have affected both mobile and desktop users. The company has acknowledged issues with Outlook services.
Microsoft said in a tweet that ” We’ve received reports of users experiencing issues accessing their Online account via Outlook on the web. Our initial investigation indicates that India- based users are primarily impacted the audience. Further details can be found in your admin center under EX223208″.
According to downdetector, the service interruption began at around 10 AM IST this morning. Many of users on the website reported facing issues with logging in. Some users also faced difficulties with the website and receiving messages. A live outage with the website users in Europe, India, and the US has been affected.
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It appears that the outage has been caused by some of the changes made to its service. The company has cautioned users that they may face problems with various Exchange Online protocols
Is Microsoft Outlook / Office 365 down for anyone else in India? pic.twitter.com/P8udtibf1t— Prasanth S (@Itsmeprasanths) October 1, 2020
“We’re reviewing recent changes to our service to further determine the cause of impact. Users may experience problems with various Exchange Online protocols including Outlook desktop, mobile devices as well as those dependent on REST functionality,” said by company in a tweet.
The outage comes 48 hours after Microsoft 365 users faced a similar interruption. According to reports, multiple Microsoft 365 services, including Outlook.com and Microsoft Teams were affected by the global outage. The services were restored hours later.